Privacy Policy – Sunovia s.r.o.Effective Date: 16 August 2025
Company: Sunovia s.r.o.
Registered Office: Brno, Czech RepublicSunovia s.r.o. (“Sunovia”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Czech legislation.
1. Data We Collect
We may collect and process the following types of personal data: Identification Data: name, surname, company name (if applicable).
Contact Data: email address, telephone number, postal address.
Contract Data: information necessary for preparing, signing, and fulfilling contracts (including billing details).
Technical Data: data related to your use of our website (IP address, cookies, browsing activity).
Service Data: information about your solar project, installation site, and energy requirements.
2. How We Use Your Data We process personal data for the following purposes:To respond to inquiries and provide quotations.
To prepare and fulfill contracts for the delivery and installation of solar systems.
To manage billing, accounting, and payment processing.
To provide warranty, maintenance, and after-sales support.
To comply with legal obligations (tax, accounting, regulatory).
To improve our services and website experience.
For marketing purposes, only with your explicit consent (e.g., newsletters).
3. Legal Basis for Processing We process your personal data only when we have a valid legal basis:
Contract Performance – when processing is necessary to enter into or fulfill a contract.
Legal Obligation – when required by Czech or EU law.
Legitimate Interest – for certain marketing or service improvements.
Consent – when you voluntarily agree (e.g., receiving newsletters).
4. Data Sharing and Transfers
Your personal data may be shared with:Trusted service providers and contractors assisting in solar installation and maintenance.
Accounting, legal, or regulatory authorities when required by law.
IT and hosting providers who securely manage our digital infrastructure.
We do not sell or rent your data to third parties. Your data is stored and processed primarily within the European Union.
5. Data Retention We retain personal data only as long as necessary to fulfill the purposes outlined in this policy:
Contractual data – up to 10 years (in line with Czech accounting and tax regulations).
Inquiry data – up to 2 years, unless you enter into a contract with us.
Marketing data – until you withdraw consent.
6. Your Rights Under GDPR, you have the following rights regarding your personal data:Right of access – to know what data we hold about you.
Right to rectification – to correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”) – to request deletion of your data.
Right to restrict processing – to limit how we use your data.
Right to data portability – to request a copy in a structured, machine-readable format.
Right to object – to object to processing based on legitimate interest or direct marketing.
Right to withdraw consent – at any time, without affecting prior lawful processing.
To exercise these rights, please contact us (see Section 8).
7. Cookies & Website Tracking
Our website uses cookies and similar technologies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings. Details are provided in our Cookie Policy.
8. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Sunovia s.r.o.
Address: Sunovia s.r.o.
Vídeňská 123/45
619 00 Brno
Czech Republic
Email: contact@sunovia.online
Phone: +420 723 456 789You also have the right to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, ÚOOÚ) in the Czech Republic.
Company: Sunovia s.r.o.
Registered Office: Brno, Czech RepublicSunovia s.r.o. (“Sunovia”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Czech legislation.
1. Data We Collect
We may collect and process the following types of personal data: Identification Data: name, surname, company name (if applicable).
Contact Data: email address, telephone number, postal address.
Contract Data: information necessary for preparing, signing, and fulfilling contracts (including billing details).
Technical Data: data related to your use of our website (IP address, cookies, browsing activity).
Service Data: information about your solar project, installation site, and energy requirements.
2. How We Use Your Data We process personal data for the following purposes:To respond to inquiries and provide quotations.
To prepare and fulfill contracts for the delivery and installation of solar systems.
To manage billing, accounting, and payment processing.
To provide warranty, maintenance, and after-sales support.
To comply with legal obligations (tax, accounting, regulatory).
To improve our services and website experience.
For marketing purposes, only with your explicit consent (e.g., newsletters).
3. Legal Basis for Processing We process your personal data only when we have a valid legal basis:
Contract Performance – when processing is necessary to enter into or fulfill a contract.
Legal Obligation – when required by Czech or EU law.
Legitimate Interest – for certain marketing or service improvements.
Consent – when you voluntarily agree (e.g., receiving newsletters).
4. Data Sharing and Transfers
Your personal data may be shared with:Trusted service providers and contractors assisting in solar installation and maintenance.
Accounting, legal, or regulatory authorities when required by law.
IT and hosting providers who securely manage our digital infrastructure.
We do not sell or rent your data to third parties. Your data is stored and processed primarily within the European Union.
5. Data Retention We retain personal data only as long as necessary to fulfill the purposes outlined in this policy:
Contractual data – up to 10 years (in line with Czech accounting and tax regulations).
Inquiry data – up to 2 years, unless you enter into a contract with us.
Marketing data – until you withdraw consent.
6. Your Rights Under GDPR, you have the following rights regarding your personal data:Right of access – to know what data we hold about you.
Right to rectification – to correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”) – to request deletion of your data.
Right to restrict processing – to limit how we use your data.
Right to data portability – to request a copy in a structured, machine-readable format.
Right to object – to object to processing based on legitimate interest or direct marketing.
Right to withdraw consent – at any time, without affecting prior lawful processing.
To exercise these rights, please contact us (see Section 8).
7. Cookies & Website Tracking
Our website uses cookies and similar technologies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings. Details are provided in our Cookie Policy.
8. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Sunovia s.r.o.
Address: Sunovia s.r.o.
Vídeňská 123/45
619 00 Brno
Czech Republic
Email: contact@sunovia.online
Phone: +420 723 456 789You also have the right to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, ÚOOÚ) in the Czech Republic.